Security · LUPO

Security

Security at LUPO is led by Tom Baxter. Report anything you find to security@lupolabs.ai.

01 · Report

Report a vulnerability

Found an issue in lupolabs.ai, river.lupolabs.ai or the River API? Email security@lupolabs.ai with what you found, the steps to reproduce it and the URL or endpoint involved.

  • ScopeTest only against your own account and your own data.
  • Hands offDo not access, change or delete anyone else's data.
  • DisclosureGive us reasonable time to fix the issue before you share it publicly.

We reply to every report and keep you updated until the issue is fixed.

02 · Data

How River-1 protects data

  • No poolingA customer's signup data is never pooled with another customer's.
  • DeletionEach lookup is deleted after a fixed retention period, and sooner on request.
  • Opt outAnyone can ask to be left out. An address on the do not process list is never looked up.
  • IP addressesCut to the network and hashed on arrival. The full address is never stored.
  • WebhooksSigned with HMAC-SHA256. The signing secret is shown once.
  • TransportThe River API is served over HTTPS only.

03 · Contact

Contact

Security: security@lupolabs.ai. Privacy and data requests: privacy@lupolabs.ai.

Machine-readable: /.well-known/security.txt