Channels

AI chat qualification and in-chat booking

LUPO's chat widget replaces the one you're running, and it never starts cold. It opens knowing what page the visitor is on, and who they are when the lead is already resolved. Then it qualifies and books the meeting, right inside the chat.

How it works

1. The conversation opens, already in context. LUPO's widget replaces your existing chat, and it never starts cold. Because it runs on the same visitor-ID and enrichment layer as every other channel, it opens knowing two things a bolted-on bot can't: what page the visitor is on, and, when the lead is already resolved, who they are. A known buyer on pricing gets "Hi John, looks like you're weighing the plans. Want me to line them up against a team your size?" An unresolved visitor gets the same page-aware opener without the name, and LUPO never guesses an identity it doesn't have. The same agent is live on this site right now. Already have an Intercom, Drift, or HubSpot Chat contract you can't exit yet? LUPO runs behind it via handoff instead.

2. LUPO holds the conversation. Native or handed off, LUPO carries the thread: real questions, real answers, and a path to a meeting. Any widget that can post a webhook works.

3. LUPO qualifies in the chat. The lead is enriched with firmographics, technographics, and decision-maker title from live company-signal data, then scored for buying intent: funding, M&A, leadership hires, headcount growth.

4. The booking happens in the chat. Real buyers pick a time without leaving the conversation.

5. Your systems stay current. The lead syncs to HubSpot, Salesforce, or any CRM, and a Slack alert lands with full context.

The same brain answers inbound phone, inbound email, and web forms, under one qualification policy. See how LUPO works end to end.

What gets filtered

Chat attracts everyone, including people who will never buy. LUPO filters vendors pitching your team and tire-kickers with no budget or timeline. Support requests get routed to the right team. Wrong-fit prospects are disqualified politely, inside the chat.

Reps only see real buyers.

Why it matters

Gartner finds buyers spend just 17% of the buying journey with any supplier's reps. Chat is often the first moment a buyer surfaces, so the qualification has to happen right there, in the moment.

73% of B2B leads are not sales-ready on arrival, per MarketingSherpa. A chat that books everyone floods calendars. A chat that qualifies first books buyers.

Reps spend 28% of their week actually selling, according to Salesforce's State of Sales. Live chat queues are one of the places the rest goes. LUPO holds a sub-2-minute median time-to-first-action on qualified inbound, measured in the dashboard.

Common questions

Do I need to replace my chat widget?

Yes, and that is the point. LUPO's widget drops in and replaces whatever you are running, opening the right conversation for the page the visitor is on. Tied into an Intercom, Drift, or HubSpot Chat contract you cannot exit yet? LUPO can run behind it via handoff, but the clean path is replacement.

Does the chat know who the visitor is?

Yes. It opens knowing what page the visitor is on, and who they are when the company or lead is already resolved, by name where it is known. When it has no identity yet, it never guesses: it opens on the page context and earns the rest in the conversation.

Can LUPO book the meeting inside the chat?

Yes. LUPO qualifies the visitor and books the meeting inside the same chat. Real buyers pick a time without leaving the conversation.

Is chat scored the same way as other channels?

Yes. One consistent qualification policy runs across web form, email, chat, and phone. A buyer in chat is held to the same standard, enriched the same way, and scored for buying intent the same way as a caller.

See LUPO on your own inbound.

A 20-minute call with the founder. Bring a real lead from last week and watch LUPO qualify it.